WhatsApp Assistant for Plumbers

Never miss a plumbing enquiry — even at 10pm

When you're on a job, driving, or finished for the day, your assistant replies to every WhatsApp enquiry in under 10 seconds. It captures the lead and sends it to you. No quoting, no booking — just the job, ready for your call.

Replies in under 10 seconds Works 24/7 No app needed
JP
JP Plumbing
online
Hi, my boiler's stopped working. Any chance of someone coming out tonight?
21:47 ✓✓
⚡ Replied in 7 seconds
Hi, I'm the assistant for JP Plumbing. Sorry to hear that — what's your name and postcode?
21:47
Dave, NG3 4AB
21:48 ✓✓
Thanks Dave — NG3 is covered. Is it just no heating, or no hot water too?
21:48
Both, showing a fault code
21:48 ✓✓
Got it. Best time to call you back?
21:49
Any time, I'm in all evening
21:49 ✓✓
Perfect — I've passed your details over. Someone will call you shortly. 👍
21:49
📲 Lead sent — Dave · boiler fault · NG3 4AB · in all evening
<10s
average response time
24/7
evenings, weekends, bank holidays
78%
of customers go with whoever replies first
The problem

Plumbers lose jobs they never knew they had

A boiler packs in at 9pm. A pipe bursts on Sunday morning. A customer spots a leak under the sink and messages three plumbers at once. Whoever replies first usually gets the job. That's not always the most experienced plumber or the best-priced one — it's just the fastest.

When you're under a sink, driving between jobs, or you've switched off for the evening, you can't reply to every WhatsApp in seconds. But your customers won't wait. Most will move on in under five minutes if they don't hear back.

You're not losing those jobs because you're bad at your trade. You're losing them because you were busy doing the job.

How it works

What happens when a plumbing enquiry comes in

Your assistant handles the first response while you focus on the job in front of you.

01
📱

Customer messages you on WhatsApp

Boiler breakdown, burst pipe, leak, no hot water — any plumbing enquiry, any time of day or night.

02

Your assistant replies in under 10 seconds

It introduces itself as your assistant, not as you. Professional, friendly, and on-brand from the first message.

03
📋

It collects the job details

Name, postcode, nature of the problem, best callback time. Everything you need to call back prepared.

04
📞

You get the lead — you make the call

Full details sent straight to your phone — including any photos the customer sent. Warm lead, already engaged. You decide who to call back and when.

You stay in control

What it won't do

This matters. The assistant is a first-response tool built to capture leads — not to make decisions on your behalf.

Promise you can come out tonight

It will not give a customer a time or date. It tells them someone will be in touch.

Quote a callout charge or labour rate

It has no pricing information. It will never speculate on cost.

Diagnose the fault

It asks what the customer is experiencing — it doesn't tell them what's wrong or what parts they need.

Book an appointment

It cannot confirm a visit. That decision stays with you — always.

Pretend to be you

It introduces itself as your assistant, clearly and honestly, every single time.

Handle complaints or disputes

Anything that needs a real conversation gets flagged straight to you.

Every conversation is visible to you in WhatsApp. The assistant captures the lead and passes it on. You decide what happens next.
Pricing

Simple pricing. No surprises.

One setup fee, one monthly rate. No contract.

One-off setup
£249
+
Then monthly
£29/mo

No contract. Cancel any time.

Claim My Early Access Spot →

No payment until your assistant is built and live.

Your assistant, your rules

Three modes. Switch in seconds.

Busy on a job? Going on holiday? Switch modes instantly from your own WhatsApp — no app, no login needed.

🟢
Lead Capture Mode

Fully active. Collects leads and sends them to you. Default mode.

🟡
Safe Mode

Acknowledges enquiries and saves their number. Send /safe from WhatsApp.

🌴
Holiday Mode

Set your return date. Auto-switches back to Lead Capture when you are back. Send /holiday 2026-08-01.

🤝
Manual Takeover

Just reply to any conversation and your assistant steps back. The customer never knows anything changed. Send /release to hand back.

No app. No login. Send a WhatsApp from your phone — your assistant responds instantly.

Common questions

Questions from plumbers

Do UK plumbers actually get enquiries on WhatsApp?

Yes — the majority of plumbing enquiries now come via WhatsApp rather than phone calls, especially emergency callouts. Customers find it easier to message than call, particularly out of hours. If you're not replying fast, someone else is.

What if a customer asks if I can come out tonight?

The assistant won't make that promise. It'll say something like "I've passed your details to the team — someone will be in touch shortly." No time commitment, no availability promise. You decide whether you can take the job when you see the lead.

Can it handle emergency plumbing enquiries?

Yes — that's exactly where it earns its keep. Burst pipes, boiler breakdowns, leaks at 10pm. It replies in under 10 seconds, collects the details, and sends you the lead so you can decide whether to take the emergency callout. You won't miss it while you're still on the previous job.

What if a customer asks for a rough price?

The assistant will not quote prices or give ballpark figures. It says something like "I'll pass your details to the team and they'll be able to discuss pricing when they call." That keeps you in control of the conversation and avoids setting expectations you can't meet.

Will it sound like a robot to my customers?

No. It's built around your business — your services, your coverage area, your tone. It reads the message, asks sensible follow-up questions, and responds in a way that reflects your business. Every conversation is visible to you and you can ask us to adjust anything at any time.

How much does it cost and is there a contract?

£249 one-off setup, then £29 a month. No contract, no minimum term. Cancel any time. Your assistant is live within 48 hours of signing up.

Ready to start?

Stop losing plumbing jobs to missed messages.

Setup takes less than 5 minutes. Your assistant is live within 48 hours.
No payment until it's built.

Claim My Early Access Spot →

£249 setup · £29/month · No contract · Cancel any time